Product Support

Irritrol Trade Warranty

Excluding software and products formerly produced under the Rain Master^® brand name, Irritrol^® offers the following coverage to its trade customers:

For the first year from the date of original sale to the trade customer, product may be exchanged "hasslefree" over-the-counter, should it have original manufacturing defects. For years two through five from the date of original sale to the trade customer, all parts which are found to have original manufacturing defects, shall be repaired or replaced (Rain Master's choice), provided the product is returned to the original place of purchase or sent to the Rain Master Controller Repair facility at 5825 Jasmine St, Riverside CA 92504, postage paid.

All Rain Master Controllers and iCentral iCards, excluding iCentral upgrade kits, have a 5-year warranty; all other Rain Master products and accessories have a 2-year warranty.

Rain Master Laguna Software packages have a 90-day warranty. All computer hardware purchased from Rain Master in conjunction with its PC related software is NOT covered by any Rain Master warranty. Computer hardware and the installed operating system(s) is specifically covered by the hardware manufacturer's warranty as provided by the hardware manufacturer.

This warranty does not apply to loss or damage to the product due to improper installation, abuse, alteration, mishandling, accident, or if the product has been serviced by other than Rain Master or its authorized service centers. This warranty is not a consumer warranty and does not extend to anyone other than those trade customers who purchase Rain Master products.

NOTE: Irritrol is not liable for (i) failure of products not manufactured by Irritrol even though such products may be sold or used in conjunction with Irritrol products; (ii) indirect, incidental or consequential damages, including but not limited to vegetation loss during periods of malfunction or resulting non-use; (iii) any loss or damage (e.g., property damage) resulting from an installer’s negligence; or (iv) implied warranties of merchantability or fitness for a particular purpose. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.

In no event shall Rain Master be liable or in any way responsible for any damages or defects in the product which were caused by repairs or attempted repairs performed by anyone other than an authorized Rain Master/Service dealer or center.

This warranty supersedes all previous warranties and shall be the sole and exclusive warranty granted by Rain Master and shall be the sole and exclusive remedy available to the trade customer. Correction of defects, in the manner and period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Rain Master to the trade customer with respect to the product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise.

NOTE: The user is cautioned that changes and modifications made to the equipment without the express written consent of the manufacturer will void this warranty.

Rain Master^® Control Systems
5825 Jasmine Street ~ Riverside, CA 92504
www.rainmaster.com